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FAQ

We regularly feature customers and followers on our Instagram page. You can DM us a photo you would like to be featured, or use the hashtag #ParkedPretty on your posts/stories/reels.

Depending on the item(s) you purchase and the location to which the item(s) will be delivered, different shipping methods will be available. At checkout, you will be prompted to choose a variety of shipping methods. We offer non-tracking stamp mail, standard shipping and expedited shipping.

We will occasionally offer discount codes through our email newsletters, website, and social media channels so keep a look out for sales/promotions. Discount codes are not applicable to all products and can expire at any time. Our sponsored vehicles/affiliates also offer their own discount codes.

We Ship Worldwide! The customer is responsible for any customs, import, duty, or value added taxes. These taxes may be charged upon delivery.

Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email! Please note that free shipping through stamp mail does not include a tracking number.

We ship from USA. Orders are shipped in eco-friendly recyclable and biodegradable packaging. Orders will be shipped out between 2-5 business days upon purchase unless stated otherwise. Unfortunately, delays in shipping may occur due to COVID. Parked Pretty is not liable for the length of time for deliveries, postal damage or lost packages. Shipping Times: USA (tracked) : 2-5 business days. International (tracked) : 10-36 business days

If your package is sent back to us due to an invalid address, we will notify you and you will be refunded when we receive your package. You will only receive a refund for the products purchased and will not receive a refund for the shipping charge since the postal carrier has attempted to deliver the package.

All sales are final. Each tsurikawa is hand inspected multiple times during the process and before shipping out. All tsurikawas are handmade and may vary slightly from its photographs and are prone to human error. If there are any issues that arise, do not hesitate to contact us. We want you satisfied with your order! In the event that you receive a refund, transaction fees are non-refundable.

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